Transfer agency encompasses investor servicing, regulatory compliance and fund distribution, and the obligations on each are growing faster than the teams. Orders arrive across several channels, each needing its own handling. Investor due diligence and data protection requirements reach further into the register every year. And investors expect the transparency and speed they get everywhere else.
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Who we serve
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Solutions
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Transfer Agency
The whole investor structure, not just the account. Transfer agency and fund accounting on the same platform and the same data. Completed capital activity posts straight into the fund's portfolio. No extract, no middleware, no reconciliation between the register and the book.
The Industry Challenge
How FINBOURNE helps
One system for fund and investor accounting. The core benefit for third-party fund administrators is having fund accounting and investor accounting on the same platform and the same data. No extract, no middleware, no reconciliation between the register and the book. Completed capital activity posts straight into the fund portfolio for NAV allocation.
Complete share register
Full oversight of investor activity in one place. Track transactions and holdings, manage distributions, and report NAV and income values through to investors on statements and contract notes.
Transaction automation across channels
Automate the order lifecycle from receipt through compliance checks to execution and settlement. Orders arrive by portal, SWIFT or API, priced and processed the same way whichever channel they came in on.
Complex fee calculation
A configurable fee engine handling management fees, performance fees, trade fees, trail commissions and dilution levies, with tiered structures and multiple calculation bases including NAV and committed or invested capital.
Investor data protection
Fine-grained permissions on investor personal data, with role-based governance and an audit trail of who accessed what. Meets data protection obligations without requiring a separate system.
Features
01Order and trade management
Full lifecycle management from order receipt through compliance checks, pricing, and transaction finalisation across all channels.
02Fee calculations
Modular engine for performance fees, management fees, trade fees, trail commissions, swing price, anti-dilution levies, and carried interest.
03Investor compliance
Investor and account data flows to your KYC provider, checks run there, and results come back into the same record. A failed check stops an order rather than surfacing in a report afterwards.
04Investor and entity management
Model the investor as it actually exists: nominees, beneficial owners, controlling persons, trustees and the accounts beneath them. Four-eyes approval on entity creation.
05Settlements and cash
Manage subscription and redemption accounts. Outgoing payment instructions for redemptions and dividends released to your treasury or payment platform under control. Incoming subscription monies tracked from receipt to allocation.
06Dividends, distributions, switching and transfers
Investor-specified distribution preferences, cash payout or reinvestment, income equalisation. Move investor holdings between accounts with tax lot history preserved.
AI
The transfer agency agent handles the operational work across the investor lifecycle. On onboarding, it reads subscription documents, checks whether the investor already exists, sets up the static data and books the opening orders, with every step recorded and subject to the same approvals as a human's. On the register, it answers questions about ownership, distribution history and investor activity in plain language, against live data.
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Questions we hear from investor servicing teams
How do I stop investor onboarding from being the bottleneck when every new subscription still involves manual data entry and document handling?
The transfer agency agent reads subscription documents, checks whether the investor already exists, sets up static data, and books opening orders. Every step is recorded and subject to the same approvals as a human’s.
What does it look like when transfer agency and fund accounting run on the same data, rather than reconciling between two systems at every dealing cycle?
Completed capital activity posts directly into the fund portfolio for NAV allocation, without middleware or file transfer. The register and the accounting book read from the same data, so there is nothing to reconcile between them.
How do I replay an investor's full transaction and holding history at any point in time, exactly as it stood then, when a dispute or regulatory query arrives?
Bitemporal history records both when each transaction applied and when it was recorded. Any past state of an investor’s holdings, transactions, and distributions can be reconstructed as it was understood at the time.
How do I see the full investor structure, nominees, beneficial owners, and controlling persons, rather than just the account?
Investor structures are modelled as they exist: nominees, beneficial owners, controlling persons, trustees, and the accounts beneath them, with relationships visible rather than inferred from naming conventions.
How are firms keeping investor compliance, KYC, and data protection within the same record as the rest of TA, instead of managing it in a separate system?
Investor and account data flows to the KYC provider, checks run there, and results come back into the same investor record. A failed check stops an order at the point of processing, not in a report afterwards. Data protection is governed by role-based permissions on the same record.
- Solutions
