Sub-Processor List
Sub-Processor List
Last Updated: 04 December 2025
We at FINBOURNE are driven by our company values to be open and transparent all the time and in every direction. This document is a list of our sub-processors that we use to support us in providing you a world class customer experience on LUSID.
| Name | Role in Delivery of Services | Data Processing Location |
| Amazon Web Services EMEA SARL | Provision of the hosting infrastructure for the services | Customer’s primary hosting region and Customer’s data recovery region and EEA |
| Microsoft (Azure) | Provision of the hosting infrastructure for the services | Customer’s primary hosting region and Customer’s data recovery region and EEA |
| Microsoft Corp. | CRM and document storage | United States and European Union |
| Okta, Inc. | Provision of identity and access management services | United States, United Kingdom, European Union, and APAC |
| Alert Cascade Limited | BCP communication platform | United Kingdom |
| FINBOURNE Technology Inc. | Provision of support services and implementation services (where applicable) | United States |
| FINBOURNE Technology Pte Ltd | Provision of support services and implementation services (where applicable) | Singapore |
| FINBOURNE Technology Australia Pty Ltd | Provision of support services and implementation services (where applicable) | Australia |
| FINBOURNE Technology Ireland Limited | Provision of product and engineering support services and implementation services (where applicable) | European Union |
| Atlassian | Status monitoring and project management tool | United States |
| Slack Technologies, LLC | Internal communications tool used for the provision of account management and support services | United States |
| Pineapple Technology Limited (Incident.io) | Incident management tool | United Kingdom |
| Wrike Inc. | Project management platform | United States |
| Consultants* (*FINBOURNE may engage one or more of the consultants listed on the following webpage: https://trust.finbourne.com/item/subprocessors) | Provision of implementation services | *Please see details in list of consultants |
If you are currently a FINBOURNE customer with a Data Processing Agreement (DPA) in place and want to receive notifications before we authorise any new sub-processors which we use to process personal data to support LUSID, you can sign up to receive email notifications.
To subscribe to receive email notifications for changes to FINBOURNE’s sub-processor list please send us an email to data.protection@finbourne.com and include the following information:
- Customer Name
- Customer Address
- Customer-FINBOURNE Data Processing Agreement (DPA), executed copy
To change your email address, please send a new request to data.protection@finbourne.com with “Contact Information Change” in the subject of the email.