Terms & Policies Sub-Processor List

Sub-Processor List

Effective: 04 November 2024

 

We at FINBOURNE are driven by our company values to be open and transparent all the time and in every direction. This document is a list of our sub-processors that we use to support us in providing you a world class customer experience on LUSID.

 

Name Role in Delivery of Services Data Processing Location
Amazon Web Services Inc Web hosting As set out in Schedule 7 (Security)
Okta, Inc. Identity Provider United States
Microsoft Corp. CRM and document storage United States
Alert Cascade Limited BCP communication platform United Kingdom
FINBOURNE Technology Inc. Support Services United States
FINBOURNE Technology Pte Ltd Support Services Singapore
FINBOURNE Technology Australia Pty Ltd Support Services Australia
FINBOURNE Technology Ireland Limited Support Services Ireland
Atlassian Status monitoring tool United States

 

If you are currently a FINBOURNE customer with a Data Processing Agreement (DPA) in place and want to receive notifications before we authorise any new sub-processors which we use to process personal data to support LUSID, you can sign up to receive email notifications.

To subscribe to receive email notifications for changes to FINBOURNE’s sub-processor list please send us an email to info@finbourne.com and include the following information:

  • Customer Name
  • Customer Address
  • Customer-FINBOURNE Data Processing Agreement (DPA), executed copy

To change your email address, please send a new request to info@finbourne.com with “Contact Information Change” in the subject of the email.