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Terms & Policies Sub-Processor List

Sub-Processor List

Effective: 10 November 2025

 

We at FINBOURNE are driven by our company values to be open and transparent all the time and in every direction. This document is a list of our sub-processors that we use to support us in providing you a world class customer experience on LUSID.

 

Name Role in Delivery of Services Data Processing Location
Amazon Web Services Inc. Provision of the hosting infrastructure for the services Customer’s primary hosting region and Customer’s data recovery region
Microsoft (Azure) Provision of the hosting infrastructure for the services Customer’s primary hosting region and Customer’s data recovery region
Microsoft Corp. CRM and document storage United States and European Union
Okta, Inc. Provision of identity and access management services United States and European Union
Alert Cascade Limited BCP communication platform United Kingdom
FINBOURNE Technology Inc. Provision of support services and implementation services (where applicable) United States
FINBOURNE Technology Pte Ltd Provision of support services and implementation services (where applicable) Singapore
FINBOURNE Technology Australia Pty Ltd Provision of support services and implementation services (where applicable) Australia
FINBOURNE Technology Ireland Limited Provision of engineering support services European Union
Atlassian Status monitoring tool United States

 

If you are currently a FINBOURNE customer with a Data Processing Agreement (DPA) in place and want to receive notifications before we authorise any new sub-processors which we use to process personal data to support LUSID, you can sign up to receive email notifications.

To subscribe to receive email notifications for changes to FINBOURNE’s sub-processor list please send us an email to info@finbourne.com and include the following information:

  • Customer Name
  • Customer Address
  • Customer-FINBOURNE Data Processing Agreement (DPA), executed copy

 

To change your email address, please send a new request to info@finbourne.com with “Contact Information Change” in the subject of the email.